WhatsApp is the fastest way
Everything runs through our WhatsApp desk — it's how the buy-back business has always worked, and it's where you'll get an answer quickest. We usually reply within hours during Singapore hours.
What to send us
A little detail up front saves a round trip:
- About an order — your order number and the email you ordered with.
- About a card in the shop — a link to the listing, and what you'd like to know. Happy to send extra photos of a single or a slab before you buy.
- Selling cards to us — clear, well-lit photos of the fronts, and of the backs of anything valuable. For a big collection, a photo of the whole lot is a fine starting point. Check the buy-back list first to see what we're after.
- A problem with a delivery — photos of the item and the outer packaging, within 48 hours. The shipping and returns page has the details.
Meeting in person
We're at card shows around Singapore through the year — that's the easiest way to see stock in hand or bring a collection for an on-the-spot offer. Upcoming dates are on the Sell to Us page.
For larger collections we'll arrange a meetup or collection directly. Message us and we'll sort out somewhere convenient.
Before you message
A lot of the common questions are already answered — delivery cost and timing, returns, and how the buy-back works.