Last updated 5 August 2026
Where we ship
We ship within Singapore only. If you're overseas and want something from the shop, message us on WhatsApp before ordering and we'll tell you whether we can arrange it.
What delivery costs
Shipping is charged per order, not per item, and it's worked out from what's in your cart:
- Singles and graded slabs — a flat $4, however many you buy.
- Sealed product — $15 for 1–3 boxes, $20 for 4–8, $25 for 9 or more.
An order goes out as one shipment. If it contains any sealed product, the sealed rate covers the whole order — you aren't charged the $4 on top. The exact figure is always shown in your cart and again at checkout before you pay.
How long it takes
Orders are dispatched on working days. Once an order is on its way, tracked delivery within Singapore takes 2–4 working days. We'll send you the tracking number when it ships.
Public holidays and the days around a major set release can add a day or two. If something looks stuck, message us and we'll chase it.
How we pack cards
- Singles go in a penny sleeve and a toploader, then into a rigid, water-resistant mailer.
- Graded slabs are bubble-wrapped and boxed so the case can't move in transit.
- Sealed product ships in its own box, unopened, with the factory seal intact.
Returns
Sealed product can be returned within 7 days of delivery, provided it is still factory-sealed and unopened. Once a seal is broken we can't take it back — the contents can't be verified.
Singles and graded slabs are final sale. Every card is photographed and described before it's listed, so you can see the exact item you're buying. This is standard for trading cards: once a card leaves us we can't confirm it comes back in the same condition, or that a slab hasn't been opened.
That doesn't apply to our mistakes. See the next section.
Damaged in transit, or the wrong item
If your order arrives damaged, or isn't what you ordered, tell us within 48 hours of delivery and we'll put it right — a replacement where we can, a full refund where we can't. This applies to singles and slabs too.
Message us on WhatsApp with:
- Your order number.
- A photo of the item as it arrived.
- A photo of the outer packaging, including any damage to it.
Please keep the packaging until the claim is settled — couriers usually ask for it.
Refunds
Approved refunds go back to the original payment method. Once we've processed a refund, how quickly it appears is up to your bank or card issuer — usually a few working days. Original shipping is refunded when the return is our error, and not when it's a change of mind on sealed product.
Questions before you order?
Ask. We'd rather answer a question about condition or timing up front than sort out a problem afterwards.